Category: Management

NAT: Defeating seat based SaaS revenue in the AI budget reallocation

SaaS has always had its comfort blankets: seats, dashboards, admin consoles, and the sacred renewal motion. But something is changing! When AI can do the “clicky work”, summarise…

AI-First; Mobile-First; Cloud-First

So, I keep seeing “AI-first” titles. Lovely. Sounds great! Looks even better… Now show me your SLOs, rollback plan and cost guardrails. If Finance can’t predict model spend…

Turning autonomy into advantage: how Agentic AI is reshaping enterprise strategy

Agentic AI isn’t just “the next wave of AI”. It’s going to be the new backbone for how enterprise will work. Not theoretically. Not in a lab. But…

Application Managed Services – a strategic imperative

The roles of the CIOs and CTOs has fundamentally shifted. Gone are the days when IT was solely about maintaining infrastructure and “keeping the lights on”. In today’s…

The Remote GenAI Worker

“Remote workers are now more susceptible to automation due to their tasks being digital” – I disagree. Whilst this might be true that Generative AI can assist in…

The Tech Burden of Knowledge

Interesting article by Maxwell Tabarrok, where he criticises the notion that accumulating knowledge inevitably makes it harder to find new ideas. The burden of Knowledge Theory suggests that…

Value Streams

The other day I was talking to a customer about the value of a Value Stream approach for their organization. We tend to focus way more on tech,…

NAT: Value Stream Mapping

After waterfall, agile and devops, the concept for enterprise software delivery is value stream. So to understand value stream mapping, we need to first understand what a “value…